CCAO Staff

Cheryl Subler

Cheryl Subler

Executive Director

Email:
csubler@ccao.org
Phone:
(614) 220-7980
Fax:
(614) 221-6986

Responsibilities:

Overall responsibility for strategic planning and management of CCAO operations
Coordinates CCAO legislative program
Liaison, CCAO General Government & Operations Committee and Joint Committee on Administration of Elections

Experience and Personal:

Native of Darke County
Worked at Ohio Township Association addressing governmental relations and publications
Legislative Aide, Ohio House and Page, Ohio Senate
Past President, Ohio Lobbying Association
Bachelors degree from Miami University

Year Started:
1996

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Brandy Allen

Brandy Allen

Senior Accountant

Email:
ballen@ccao.org

Phone:
(614) 220-0640

Fax:
(614) 221-6986

Responsibilities:

Vendor payments and banking transactions
Conference/seminar registrations and billing
Provides support for financial reporting and audits
Provides customer service to members

Experience and Personal:

Native of Miami County
Associate Degree in Accounting from Edison Community College
18 years of experience in corporate accounting

Year Started:
2016

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Sherry Barbosky, CIC, CRM

Sherry Barbosky, CIC, CRM

CORSA Underwriting Manager

Email:
sbarbosky@ccao.org

Phone:
(614) 220-7995

Fax:
(614) 220-0209

Responsibilities:

Issuance of program renewal each year
Monitor underwriting policies and procedures
Oversee CORSA’s reinsurers, brokers, and service providers
Assist with the CCAO Workers’ Compensation program

Experience and Personal:

Born in St. Louis County, Missouri and grew up in Delaware and Morrow counties
B.S. in Accounting from Franklin University
Former owner, Burrell Insurance, Inc.
Licensed property, casualty, life and health insurance agent

Year Started:
2010

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Nedra Benson

Nedra Benson

Administrative Professional

Email:
nbenson@ccao.org

Phone:
(614) 221-5627

Fax:
(614) 221-6986

Responsibilities:

Front office assistant
Accounts receivables distribution
Mail and logistics coordinator
Webinar Support Coordinator
JLEC Filing Coordinator
IMS Maintenance & Report Generation

Experience and Personal:

Office administrator, Kiefner and Associates, Inc.
Academic assistant, Franklin University
Substitute teacher for ESOL (English for Speakers of Other Languages), Somali Bantu Community Association
Administrative Assistant and retail account executive, ShoreBank

Year Started:
2018

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Melissa Bodey, CPIA, CBC

Melissa Bodey, CPIA, CBC

CEBCO Senior Benefit Specialist

Email:
mbodey@ccao.org

Phone:
(614) 220-7997

Fax:
(614) 229-4588

Responsibilities:

Create and present programs to members on health care benefits and informed consumerism
Analysis of medical and prescription benefit reports to identify trends
Quarterly review with member counties their claim experience
Consult with member counties on health insurance benefit design and strategy
Liaison between member and carriers for complex claim situations

Experience and Personal:

Native of Franklin County
Over 20 years experience in the health insurance industry
Licensed life and health insurance agent
Animal rights activist

Year Started:
2005

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John Brownlee

John Brownlee

Managing Director, Property and Casualty Insurance

Email:
jbrownlee@ccao.org

Phone:
(614) 220-7988

Fax:
(614) 229-0209

Responsibilities:

Manages the daily operations of the County Risk Sharing Authority (CORSA)
Secretary, CCAO Service Corporation

Experience and Personal:

Native of Defiance County
B.A. in Environmental Policy and Analysis from Bowling Green State University
Risk manager, County Risk Sharing Authority (CORSA)

Year Started:
2004

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Debi Burnette, MA, CBP

Debi Burnette, MA, CBP

CEBCO Enrollment and Billing Specialist

Email:
dburnette@ccao.org

Phone:
(614) 220-0644

Fax:
(614) 229-4588

Responsibilities:

Employee enrollment and county premium billing process and monitoring
Main contact for enrollment and billing issues for the member counties
Software coordinator and trainer for the billing process

Experience and Personal:

Native of Guernsey County
BA summa cum laude from The Ohio State University
MA from California State University - Sacramento in English
Over 20 years experience in benefit programs
Licensed life and health insurance agent

Year Started:
2006

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Thisbe Butcher, CPA

Thisbe Butcher, CPA

Finance and Benefits Manager

Email:
tbutcher@ccao.org

Phone:
(614) 220-7990

Fax:
(614) 221-6986

Responsibilities:

Manages all financial activities and cash transactions for CCAO, CORSA and CEBCO
Prepares financial statements and manages external audits for CCAO, CORSA and CEBCO
Coordinates and monitors budgets and investment activities of CCAO, CORSA and CEBCO

Experience and Personal:

Native of Cuyahoga County
BA cum laude from The Ohio State University
CPA since 2003

Year Started:
2003

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Tricia Callihan

Tricia Callihan

CORSA Program Assistant

Email:
tcallihan@ccao.org

Phone:
(614) 220-7993

Fax:
(614) 220-0209

Responsibilities:

Provides underwriting support for CORSA program
Provides support to CORSA members and agents
Provides administrative support to the claims staff, loss control staff and managing director
Assist with the CCAO Worker’s Compensation Program

Experience and Personal:

17 years experience in the Insurance industry at USF&G, Indiana Insurance, Utica National and at the Dawson-Coleman Wallace agency
Duties: policy typist, insurance rater/coder, and underwriting assistant/loss control assistant

Year Started:
2003

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Nick Ciolli

Nick Ciolli

Research Analyst

Email:
nciolli@ccao.org

Phone:
(614) 220-7978

Fax:
(614) 221-6986

Responsibilities:

County data analysis and research

Experience and Personal:

Native of Franklin County
Budget Analyst, Ohio Legislative Service Commission
Policy Intern, County Commissioners Association of Ohio
B.A. from Loyola University Chicago, MPA from The Ohio State University

Year Started:
2021

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Wendy Dillingham, CBC

Wendy Dillingham, CBC

CEBCO Senior Benefit Specialist

Email:
wdillingham@ccao.org

Phone:
(614) 220-7992

Fax:
(614) 229-4588

Responsibilities:

Create and present programs to members
Analysis of medical and prescription benefit reports
Quarterly review with member counties of their claim experience
Consult with member counties on health insurance benefit design and strategy
Liaison between member and carriers for complex claim situations

Experience and Personal:

Native of Cuyahoga County
Attended Ohio University majoring in English
Consultant, National Operations Training and Development, Anthem Blue Cross and Blue Shield
Account manager, Anthem Benefit Administration
Over 22 years experience in the health insurance industry
Licensed life and health insurance agent

Year Started:
2006

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Steve Flory

Steve Flory

CORSA Risk Control Law Enforcement Consultant

Email:
sflory@ccao.org

Phone:
(614) 981-3414

Fax:
(614) 220-0209

Responsibilities:

Provides regular loss control consultation visits with CORSA member counties and agencies, emphasis on law enforcement and jail liability
Reviews losses, policies and procedures to identify trends Identifies loss potential and propose risk control solutions to correct deficiencies

Experience and Personal:

Native of Defiance County
Started Law Enforcement career with Defiance County S.O. in 1994
Ohio Peace Officer Training Academy graduate 1995
Former Patrol Sergeant at Defiance County S.O.
Current Reserve Deputy with Paulding County S.O.
CORSA contractor/operator; MILO Range Decision Based Training Simulator since 2017
Previously a claims adjuster, DPDHL Group

Year Started:
2021

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Albert Francis, CPCU

Albert Francis, CPCU

CORSA Senior Claims Representative

Phone:
(614) 220-0638

Fax:
(614) 220-0209

Toll-free:
(866) 455-8039

Responsibilities:

Handles major claims and litigation on behalf of CORSA members
Integrates claims management with CORSA loss control and underwriting

Experience and Personal:

Born in Lucas County and raised in Franklin County
BA in English from Denison University
MBA in Insurance Management from Boston University
Over 25 years of claims experience
Previously a claims adjuster, DPDHL Group

Year Started:
2017

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Robin Garrett

Robin Garrett

Boards' Liaison and Events Manager

Phone:
(614) 220-0653

Fax:
(614) 221-6968

Responsibilities:

CCAO Board’s executive support
Policy administrative support
Winter Conference & Events Manager
Standing Committees liaison
H/R Support
NACo Liaison

Experience and Personal:

Native of Miami County

Certificate of Completion in Office Administration from UVJVS Adult Learningwith continued business management credit hours at Edison State University andColumbus State University

40 years office administration experience with the most recent 25 years asexecutive assistant to corporate executives, Masonic executive teams, Board ofDirectors and Board of Governors 

Year Started:
2019

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Justin Grant

Justin Grant

Senior Benefit Specialist

Email:
jgrant@ccao.org

Phone:
(614) 220-7984

Fax:
(614) 229-4588

Responsibilities:

Benefit Specialist for the counties in Southern Ohio
Responds to inquiries regarding CEBCO benefits
Prepares reports for his assigned counties
Provides support to the CEBCO program

Experience and Personal:

Human Resources Specialist for Fairfield County
Southeast Regional Director of County Loss Control Coordinators Association

Year Started:
2020

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James Hale, ARM-P, ARM-E

James Hale, ARM-P, ARM-E

CORSA Risk Control Consultant

Email:
jhale@ccao.org

Phone:
(614) 220-0638

Responsibilities:

Provides regular loss control consultation visits with CORSA member counties and agencies
Review losses, identify trends, county operations, policies and procedures
Identify loss potential and propose risk control solutions to correct deficiencies

Experience and Personal:

Native of Venango County (Oil City), Pennsylvania
Bachelor degree from Edinboro University of Pennsylvania
Studied chemistry at Gannon University and Lakeland Community College
Associate in Risk Management, Risk Management for Public Entities and Associates in Risk Management-ERM certifications from the American Institute for Chartered Property Casualty Underwriters

Year Started:
2006

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Frank Hatfield, Esq.

Frank Hatfield, Esq.

Assistant Director of CORSA

Email:
fhatfield@ccao.org

Phone:
(614) 220-0639

Responsibilities:

Manages the daily operations of the County Risk Sharing Authority (CORSA)
Establishes and directs the risk control programming, services and incentives that are provided to CORSA members
Provides technical assistance and training to county elected officials and staff on property and liability risk management issues
Provide organizational support to CORSA managing director
Assist managing director and staff on initiatives and goals

Experience and Personal:

Native of Franklin County
Partner, Fishel, Hass, Kim, Albrecht and Downey LLP
Human resource related positions with Big Lots, The Longaberger Company, TRC Staffing and United Parcel Service
BS in human resources management and business administration, cum laude from Franklin University
Juris Doctorate, Order of the Curia from Capital University Law School

Year Started:
2018

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Ken Hilty

Ken Hilty

CORSA Risk Control Law Enforcement Consultant

Email:
khilty@ccao.org

Phone:
(614) 357-6966

Fax:
(614) 220-0209

Responsibilities:

Provide regular loss control consultation visits with CORSA member counties and agencies. Emphasis on law enforcement and jail liability.
Review losses, policies and procedures to identify trends
Identify loss potential and propose risk control solutions to correct deficiencies

Experience and Personal:

Native of Allen County, but lived most of his life in Hardin County
Over 29 years experience in law enforcement and corrections
Former chief deputy for Hardin County Sheriff's Office
OSU Lima/Lima Technical College. Major: Law Enforcement Technology
Ohio Peace Officer Training Academy. Basic Peace Officer certified.

Year Started:
2010

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Kevin Hinkle

Kevin Hinkle

CEBCO Assistant Director

Email:
khinkle@ccao.org

Phone:
(614) 220-0650

Cell:
(614) 325-7231

Responsibilities:

  • Assists in the management and growth of CEBCO
  • Develops strategy for future CEBCO expansion
  • Liaison with vendor partners

Experience and Personal:

Spent the last 17 years as Regional Vice President of Sales at Anthem and had held various other positions within Anthem for over a decade prior

Graduate of Ohio Wesleyan University

He has previously served on the boards of the Ohio Chamber of Commerce, Central Ohio Diabetes Association, Access Health Columbus, and Ohio Wesleyan Alumni Association

Year Started:
2023

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Jon Honeck, Ph. D.

Jon Honeck, Ph. D.

Senior Policy Analyst

Email:
jhoneck@ccao.org

Phone:
(614) 220-7982

Fax:
(614) 221-6986

Responsibilities:

Legislative advocacy and members services in taxation and finance, human services, auditing and accounting, county budget procedures, county debt, purchasing, investment policy and general government legislation that impacts counties including transportation and infrastructure.
Liaison, CCAO Taxation and Finance Committee

Experience and Personal:

Native of Hamilton County
B.A. in Political Science from Miami University
Ph.D. in Political Science from the University of Wisconsin – Madison
Senior policy fellow, Greater Ohio Policy Center
Director of public policy and advocacy, The Center for Community Solutions

Year Started:
2017

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Tim Hoverman, MCSE

Tim Hoverman, MCSE

Operations Manager

Email:
thoverman@ccao.org

Phone:
(614) 221-5627,400

Fax:
(614) 221-6986

Responsibilities:

Assist staff with daily technical needs
Maintain network infrastructure resources
Management implement IT projects

Experience and Personal:

Native of Van Wert County
BA in Communication Technology from The Ohio State University
IT manager, Jeni's Splendid Ice Creams
Incident response specialist, The Ohio State University
Microsoft Certified Systems Engineer
Independent computer consultant

Year Started:
2015

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Amanda Jones

Amanda Jones

CORSA Claims Representative

Email:
ajones@ccao.org

Phone:
(614) 220-0636

Fax:
(614) 220-0209

Toll-free:
(866) 455-8039

Responsibilities:

Handles claims and litigation on behalf of CORSA members
Integrates claims management with CORSA loss control and underwriting

Experience and Personal:

Native of Franklin County
Program assistant, County Commissioners Association of Ohio

Year Started:
2001

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Mike Kindell

Mike Kindell

Managing Director of Health and Wellness

Email:
mkindell@ccao.org

Phone:
(614) 220-0645

Fax:
(614) 229-4588

Responsibilities:

Manages the daily operations of County Employee Benefit Consortium of Ohio (CEBCO) Responsible for management and sales growth of CEBCO
Develops and manages relationships with CEBCO vendor partners

Experience and Personal:

Born in Mercer County. Grew up in Miami County
BS in Marketing, Miami University
Over 20 years experience in the health insurance industry
Account Executive, Anthem Blue Cross and Blue Shield
Licensed life and health insurance agent

Year Started:
2014

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Jeff Knapp

Jeff Knapp

CORSA Claims Supervisor

Email:
jknapp@ccao.org

Phone:
(614) 220-0642

Fax:
(614) 220-0209

Toll-free:
(866) 455-8039

Responsibilities:

Supervisor, CORSA Claims Unit
Handles major claims and litigation on behalf of CORSA members
Advises and consults with members on claims related issues
Integrates claims management with CORSA loss control, underwriting and marketing

Experience and Personal:

Native of Franklin County
BA in International Studies and Developing Economies from The Ohio State University
Over 20 years of claims and risk management experience
Risk Manager, Ohio Health at Grant and Riverside Hospitals

Year Started:
2006

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John Leutz, Esq.

John Leutz, Esq.

Assistant Director

Email:
jleutz@ccao.org

Phone:
(614) 220-7994

Fax:
(614) 221-6986

Responsibilities:

Manages the daily operations of County Employee Benefit Consortium of Ohio (CEBCO) Responsible for management and sales growth of CEBCO
Develops and manages relationships with CEBCO vendor partners

Experience and Personal:

Native of Ottawa County
BA magna cum laude from Capital University
JD from Capital University Law School
Elected Mayor of Grandview Heights for 8 years, served on City Council for 6 years, and was a member of the Board of Zoning Appeals for 5 years and the Planning Commission for 10 years
Lobbyist, Ohio Township Association for over 20 years
Worked in the Ohio Senate for 8 years

Year Started:
2000

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Katie Lininger

Katie Lininger

CORSA Senior Claims Representative

Email:
klininger@ccao.org

Phone:
(614) 220-0637

Fax:
(614) 220-0209

Toll-free:
(866) 455-8039

Responsibilities:

Handles claims and litigation on behalf of CORSA members
Integrates claims management with CORSA loss control and underwriting

Experience and Personal:

Born and raised in Van Wert County
BS from Wright State University in rehabilitation services
14 years of claims management experience, 13 of which have been serving CORSA members

Year Started:
2006

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Hannah McKee

Hannah McKee

Wellness Coordinator

Email:
hwhiston@ccao.org

Phone:
(614) 220-0650

Fax:
(614) 229-4588

Toll-free:
(866) 757-1904

Responsibilities:

Oversight of the CEBCO Wellness Grant
Serves as the day-to-day contact for counties in southern Ohio
Maintains relationships with CEBCO county officials
Fosters information sharing and networking
Provides periodic administrative support to the CEBCO benefits team

Experience and Personal:

Native of Morrow County
B.A. in Public Health Education and a Minor in Sociology, Otterbein University
Member, Ohio Society for Public Health Education
Licensed in Accident and Health Agent

Year Started:
2018

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Elizabeth Miller, Esq.

Elizabeth Miller, Esq.

CORSA Claim and Litigation Manager

Email:
emiller@ccao.org

Phone:
(614) 220-7989

Fax:
(614) 220-0209

Toll-free:
(866) 455-8039

Responsibilities:

Manages the CORSA property and liability program’s claims unit
Manages CCAO Workers' Comp Group Rating, Group Retro, and Excess Workers' Comp programs
Works with defense counsel and claims staff to protect the interests of CORSA member counties
Provides integration and coordination of claims with loss control, underwriting and marketing
Monitors and evaluates case reserves and authorizes settlements
Provides consulting services to CORSA member counties

Experience and Personal:

Born in Heidelberg, Germany and grew up in Cuyahoga County
BA in Political Science from Denison University
JD from American University, Washington College of Law
10 years experience working in county government in the areas of insurance, risk management, human resources, and employee benefits
6 years experience in the general practice of law

Year Started:
1998

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Ryan Mills

Ryan Mills

Accountant

Email:
rmills@ccao.org

Fax:
(614) 221-6986

Responsibilities:

Processes invoices and records financial transactions
Reconciliations and receivables tracking
Provides support to vendors and members on accounting issues

Experience and Personal:

Native of Fairfield County
10 years of experience in corporate accounting

Year Started:
2021

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Jessica Newbacher

Jessica Newbacher

Communications Coordinator

Email:
jnewbacher@ccao.org

Office:

(614) 220-7986

Responsibilities

• Manages media relations and social media

• Coordinates internal and external communications

• Prepares outreach and public awareness materials

Experience and Personal

• Native of Cuyahoga County

• Bachelors degree in Graphic Design from Baldwin Wallace University

• 2 years nonprofit experience • Year started: 2022

Year Started:
2022

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Kyle Petty

Kyle Petty

Managing Director of Policy

Email:
kpetty@ccao.org

Phone:
(614) 220-7977

Fax:
(614) 221-6986

Responsibilities:

Coordinates CCAO policy team and advocacy
Legislative advocacy and member services in law enforcement, courts and corrections, public safety and other criminal justice issues
Member Statewide Emergency Services Internet Protocol Network Steering
Committee (Ohio’s 9-1-1 system)
Liaison, CCAO Justice & Public Safety Committee and Joint Committee on Administration of Elections

Experience and Personal:

Native of Fairfield County
B.A. magna cum laude from Capital University
J.D. magna cum laude from Capital University Law School
Director of Government Relations, CWH Advisors
Senior Legislative Liaison, Office of Governor John R. Kasich
Legislative Director, Ohio Department of Rehabilitation and Correction
Legislative Director, Ohio Department of Youth Services

Year Started:
2022

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Curtis Pratt

Curtis Pratt

CORSA Claims Representative

Email:
cpratt@ccao.org

Phone:
(614) 220-0636

Fax:
(614) 220-0209

Responsibilities:

Provides administrative support, data management and financial functions for the CORSA claims team
Provides customer service and technical support to CORSA members
Adjusts routine first and third-party claims

Experience and Personal:

Native of Erie County
B.S. in Journalism and Public Relations from Ohio University
Division Commander/District Staff Officer, U.S. Coast Guard Auxiliary
Marketing: Vibe Industries, York Risk Services Group, Cardinal Health,
Nationwide Better Health and Nationwide

Year Started:
2015

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Alison Redmond

Alison Redmond

CORSA Membership Services Manager

Email:
aredmond@ccao.org

Phone:
(614) 220-7991

Fax:
(614) 220-0209

Responsibilities:

Provides sales and support service to CORSA member counties and their local insurance agents

Experience and Personal:

Native of Allen County and raised in Franklin County
Clerk, Hocking County Commissioners
B.S. cum laude in accounting from Franklin University

Year Started:
2007

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Rachel Massoud Reedy

Rachel Massoud Reedy

Outreach & Member Engagement Manager

Email:
rreedy@ccao.org

Phone:
(614) 220-7996

Fax:
(614) 221-6986

Responsibilities:

Legislative advocacy and member services in human services, workforce development and general government matters
Liaison, CCAO Human Services Committee and General Government & Operations Committee

Experience and Personal:

Native of Hamilton County
Legislative advocate, Ohio Municipal League
Senior legislative aide, Ohio Senate
B.A. magna cum laude from DePauw University

Year Started:
2018

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