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Staff

Meet the CCAO Staff

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Suzanne Dulaney, Esq., Executive Director

Executive Director

Email:
sdulaney@ccao.org
Phone:
(614) 220-7977
Fax:
(614) 221-6986
Responsibilities:

Overall responsibility for strategic planning and management of CCAO operations
Supervises Managing Directors
Promotes county legislative interests in the Ohio General Assembly
Liaison, CCAO Metropolitan and Regional Affairs Committee and Small County Affairs Committee

Experience and Personal:

Native of Butler County
BA in Political Science from Miami University
JD from Capital University Law School
Associate CEO, Ohio Association of County Behavioral Health Authorities
Senior policy analyst, CCAO
Legislative aide, Ohio House of Representatives
Married (Jeff)

Year Started:
2013

Suzanne Dulaney
Brandy Allen, Accountant

Accountant

Email:
ballen@ccao.org
Phone:
(614) 220-0640
Fax:
(514) 221-6986
Responsibilities:

Assists with accounting and financial operations
Prepares invoices and tracks receipts

Experience and Personal:

Native of Miami County
Associate Degree in Accounting from Edison Community College
16 years of experience in corporate accounting

Year Started:
2016


Sherry Barbosky, CIC, CRM, CORSA Underwriting Manager

CORSA Underwriting Manager

Email:
sbarbosky@ccao.org
Phone:
(614) 220-0209
Fax:
(614) 220-0209
Responsibilities:

Coordinating annual renewal process
Monitoring underwriting policies and procedures
Oversee the services of CORSA’s reinsurers, brokers, and service providers
Assist with the CCAO Workers’ Compensation program

Experience and Personal:

Born in St. Louis County (St. Louis), Missouri
Former owner, Burrell Insurance, Inc., 1984-1999
Account executive, Smith-Feike-Minton, CORSA’s agent for Delaware County
Delaware Chamber of Commerce Women's Leadership Award, 2005
Licensed property, casualty, life and health insurance

Year Started:
2010


Keith Blosser, Esq., Managing Director of Operations

Managing Director of Operations

Email:
kblosser@ccao.org
Phone:
(614) 220-7978
Fax:
(614) 221-6986
Responsibilities:

Manages the CCAO Service Corporation
Assists with the budget and internal operations of CCAO

Experience and Personal:

Native of Lorain County and grew up in Erie and Athens counties
Associate in Business Administration from Ohio University
BA in Political Science from Ohio University
JD from Capital University Law School
Graduate, US Army JAG School
Enforcement attorney, Ohio Department of Education
Fraud/enforcement attorney, Ohio Department of Insurance
Judge Advocate General, Ohio Adjutant General, US Army and US Army Reserve
Deputy attorney general, Ohio Attorney General's Office

Year Started:
2015

Keith D. Blosser, Esq.
Melissa Bodey, CBC, CEBCO Senior Benefit Specialist

CEBCO Senior Benefit Specialist

Email:
mbodey@ccao.org
Phone:
(614) 220-7997
Fax:
(614) 229-4588
Responsibilities:

Create and present programs to members on health care benefits and informed consumerism
Analysis of medical and prescription benefit reports to identify trends
Quarterly review with member counties their claim experience
Consult with member counties on health insurance benefit design and strategy
Liaison between member and carriers for complex claim situations

Experience and Personal:

Native of Franklin County
Over 20 years experience in the health insurance industry
Licensed life and health insurance agent
Animal rights activist

Year Started:
2005

Melissa Bodey
David Brooks, CPCU, Managing Director of Property and Casualty Insurance

Managing Director, Property & Casualty Insurance

Email:
dbrooks@ccao.org
Phone:
(614) 220-7988
Fax:
(614) 220-0209
Responsibilities:

Manages the daily operations of the County Risk Sharing Authority (CORSA)
Manages CCAO Service Corporation Workers Compensation Group Rating Plan
Vice President, CCAO Service Corporation

Experience and Personal:

Native of Vanderburgh County (Evansville), Indiana
BS in Business Administration from Indiana University
Loss control consultant, National Accounts, Aetna Casualty & Surety Company
Sales manager, Property & Casualty Insurance PENCO

Year Started:
1995

David Brooks
John Brownlee, ARM-P, CORSA Risk Control Manager

CORSA Risk Manager

Email:
jbrownlee@ccao.org
Phone:
(419) 980-0084
Fax:
(614) 220-0209
Responsibilities:

Establishes and directs the risk control programming, services, and incentives that are provided to CORSA members
Provides technical assistance and training to county elected officials and staff on property and liability risk management issues

Experience and Personal:

Native of Defiance County
BA in environmental policy and analysis from Bowling Green State University
Licensed property, casualty, life, and health insurance agent

Year Started:
2004

John Brownlee
Debi Burnette, MA, CBP, CEBCO Enrollment and Billing Specialist

CEBCO Enrollment and Billing Specialist

Email:
dburnette@ccao.org
Phone:
(614) 220-0664
Fax:
(614) 229-4588
Responsibilities:

Employee enrollment and county premium billing process and monitoring
Main contact for enrollment and billing issues for the member counties
Implementation for new CEBCO counties
Software coordinator and trainer for the billing process

Experience and Personal:

Native of Guernsey County
BA summa cum laude from The Ohio State University
MA from California State University - Sacramento in English
19 years experience in benefit programs
Licensed life and health insurance agent

Year Started:
2006

Debi Burnette
Thisbe Butcher, CPA, Finance Manager

Finance Manager

Email:
tbutcher@ccao.org
Phone:
(614) 220-7990
Fax:
(614) 221-6986
Responsibilities:

Manages all financial activities and cash transactions for CCAO, CORSA and CEBCO
Prepares financial statements and manages external audits for CCAO, CORSA and CEBCO
Coordinates and monitors budgets and investment activities of CCAO, CORSA and CEBCO

Experience and Personal:

Native of Cuyahoga County
BA cum laude from The Ohio State University
CPA since 2003

Year Started:
2003

Thisbe Butcher
Tricia Callihan, CORSA Program Assistant

CORSA Program Assistant

Email:
tcallihan@ccao.org
Phone:
(614) 220-7993
Fax:
(614) 220-0209
Responsibilities:

Provides underwriting support for CORSA by reviewing new and renewal business applications
Provides sales and support services to CORSA members and agents

Experience and Personal:

17 years experience in the Insurance industry at USF&G, Indiana Insurance, Utica National and at the Dawson-Coleman Wallace agency
Positions held: policy typist, insurance rater/coder, and underwriting assistant/loss control assistant

Year Started:
2003

Tricia Callihan
Brad Cole, MA, Managing Director of Research

Managing Director, Research

Email:
bcole@ccao.org
Phone:
(614) 220-7981
Fax:
(614) 221-6986
Responsibilities:

Coordinate and manage the research, data, and technical written work prepared and distributed by the association, maintain research data bases, develop survey instruments and promote the CCAO Educational and Research Foundation
Legislative advocacy and member services in taxation and finance, permissive taxes, auditing and accounting, county budget procedures, county debt, purchasing, investment policy, and general government legislation that impacts counties including transportation and infrastructure, tax abatement, and solid waste management
Liaison, CCAO Taxation and Finance Committee and the CCAO Jobs, Economic Development and Infrastructure Committee

Experience and Personal:

Native of Cuyahoga County
Lobbyist, Ohio Railroad Association
Worked in the Ohio Senate for 4 years and the Ohio House for 1 year
BA cum laude and MA in American History from Bowling Green State University
Married (Cindy); three sons - Bryan, Andrew and David

Year Started:
1986

Brad Cole
Wendy Dillingham, CBC, CEBCO Senior Benefit Specialist

CEBCO Senior Benefit Specialist

Email:
wdillingham@ccao.org
Phone:
(614) 220-7992
Fax:
(614) 229-4588
Responsibilities:

Create and present programs to members on health care benefits and informed consumerism
Analysis of medical and prescription benefit reports to identify trends
Quarterly review with member counties of their claim experience
Consult with member counties on health insurance benefit design and strategy
Liaison between member and carriers for complex claim situations

Experience and Personal:

Native of Cuyahoga County
Attended Ohio University majoring in English
Consultant, National Operations Training and Development, Anthem Blue Cross and Blue Shield
Account manager, Anthem Benefit Administration
Over 22 years experience in the health insurance industry
Licensed life and health insurance agent

Year Started:
2006


Kathy Dillon, Office Manager and Boards' Liaison

Office Manager and Boards' Liaison

Email:
kathydillon@ccao.org
Phone:
(614) 220-7998
Fax:
(614) 221-6986
Responsibilities:

Manages office support staff, coordinates the daily operations of the office and maintains personnel records
Administrative assistant to the executive director and the managing director of operations
Assistant secretary, Board of Directors, CCAO Service Corporation Boards and CCAO Alumni Association
Boards' liaison, CCAO, CORSA and CEBCO Boards

Experience and Personal:

Native of Franklin County

Year Started:
1982

Kathy Dillon
Douglas Foust, MBA, CEBS, SPHR, Managing Director of Health and Wellness Programs

Managing Director, Health and Wellness Programs

Email:
dfoust@ccao.org
Phone:
(614) 220-7984
Fax:
(614) 229-4588
Responsibilities:

Responsible for sales growth and management of the County Employee Benefit Consortium of Ohio (CEBCO)
Develops and manages relationships with CEBCO vendor partners

Experience and Personal:

Native of Franklin County
BS in Business-Marketing, The Ohio State University
MBA in Management and Labor Relations, Cleveland State University
Licensed insurance consultant, Ohio Insurance Services Agency, Inc.
Director of Health Care Services, School Employees Retirement System of Ohio (SERS)
Assistant director of Health Care Administration, Ohio Public Employees Retirement System (OPERS)
Over 20 years of experience in private sector human resource management

Year Started:
2013

Douglas C. Foust
Albert Francis, CPCU, CORSA Senior Claims Representative

CORSA Senior Claims Representative

Phone:
(614) 220-0638
Fax:
(614) 220-0209
Toll-free:
(866) 455-8039
Responsibilities:

Handles major claims and litigation on behalf of CORSA members
Integrates claims management with CORSA loss control and underwriting

Experience and Personal:

Born in Lucas County and raised in Franklin County
BA in English from Denison University
MBA in Insurance Management from Boston University
Over 25 years of claims experience
Previously a claims adjuster, DPDHL Group

Year Started:
2017

Albert Francis
Mandi Fuerst, Administrative Assistant

Administrative Assistant

Email:
mfuerst@ccao.org
Phone:
(614) 220-7985
Fax:
(614) 221-6986
Toll-free:
(888) 757-1904
Responsibilities:

Performs wide variety of support and administrative duties
Prepares the Statehouse Report, County Advisory Bulletins and County Data Exchange Bulletins
Assists in administration of the CCAO Service Corporation Programs
Assists in preparation of data for the CEBCO Program
Tracks payments for the CCAO, CCAOSC, CORSA, CEBCO and other transactions
Assists with conference registration
Technical assistance with webinars

Experience and Personal:

Native of Franklin County
Columbus State Community College, deaf studies certification and working towards business degree

Year Started:
2017

Mandi Fuerst
James Hale, ARM-P, ARM-E, CORSA Risk Control Consultant

CORSA Risk Control Consultant

Email:
jhale@ccao.org
Phone:
(614) 246-1630
Fax:
(614) 220-0209
Responsibilities:

Provides regular loss control consultation visits with CORSA member counties and agencies
Review losses, identify trends, county operations, policies and procedures
Identify loss potential and propose risk control solutions to correct deficiencies

Experience and Personal:

Native of Venango County (Oil City), Pennsylvania
Bachelor degree from Edinboro University of Pennsylvania
Studied chemistry at Gannon University and Lakeland Community College
Associate in Risk Management, Risk Management for Public Entities and Associates in Risk Management-ERM certifications from the American Institute for Chartered Property Casualty Underwriters

Year Started:
2006

James Hale
Ken Hilty, CORSA Risk Control Law Enforcement Consultant

CORSA Risk Control Law Enforcement Consultant

Email:
khilty@ccao.org
Phone:
(614) 357-6966
Fax:
(614) 220-0209
Responsibilities:

Provide regular loss control consultation visits with CORSA member counties and agencies. Emphasis on law enforcement and jail liability.
Review losses, policies and procedures to identify trends
Identify loss potential and propose risk control solutions to correct deficiencies

Experience and Personal:

Native of Allen County, but lived most of his life in Hardin County
Over 29 years experience in law enforcement and corrections
Former chief deputy for Hardin County Sheriff's Office
OSU Lima/Lima Technical College. Major: Law Enforcement Technology
Ohio Peace Officer Training Academy. Basic Peace Officer certified.

Year Started:
2010

Ken Hilty
Jon Honeck, Ph. D., Senior Policy Analyst

Senior Policy Analyst

Email:
jhoneck@ccao.org
Phone:
(614) 220-7982
Fax:
(614) 221-6986
Responsibilities:

Legislative advocacy and members services in taxation and finance, human services, auditing and accounting, county budget procedures, county debt, purchasing, investment policy and general government legislation that impacts counties including transportation and infrastructure.
Liaison, CCAO Taxation and Finance Committee

Experience and Personal:

Native of Hamilton County
B.A. in Political Science from Miami University
Ph.D. in Political Science from the University of Wisconsin – Madison
Senior policy fellow, Greater Ohio Policy Center
Director of public policy and advocacy, The Center for Community Solutions

Year Started:
2017


Tim Hoverman, MCSE, Network Administrator

Network Administrator

Email:
thoverman@ccao.org
Phone:
(614) 221-5627,400
Fax:
(614) 221-6986
Responsibilities:

Assist staff with daily technical needs
Maintain network infrastructure resources
Management implement IT projects

Experience and Personal:

Native of Van Wert County
BA in Communication Technology from The Ohio State University
IT manager, Jeni's Splendid Ice Creams
Incident response specialist, The Ohio State University
Microsoft Certified Systems Engineer
Independent computer consultant

Year Started:
2015

Tim Hoverman
Andrew Johnson, Communications Coordinator

Communications Coordinator

Email:
ajohnson@ccao.org
Phone:
(614) 220-7986
Fax:
(614) 221-6986
Responsibilities:

Manages media relations and social media
Coordinates internal and external communications
Prepares outreach and public awareness materials

Experience and Personal:

Native of Van Wert County
BS in Journalism from Ohio University
Content manager, JP Morgan Chase Bank
Marketing coordinator/copywriter, CBCA Administrators, Inc.
Communications coordinator, Lutheran Social Services
Information assistant, Ohio University Public Relations

Year Started:
2014

Andrew P. Johnson
Amanda Jones, CORSA Claims Representative

CORSA Claims Representative

Email:
ajones@ccao.org
Phone:
(614) 220-0636
Fax:
(614) 220-0209
Toll-free:
(866) 455-8039
Responsibilities:

Handles claims and litigation on behalf of CORSA members
Integrates claims management with CORSA loss control and underwriting

Experience and Personal:

Native of Franklin County
Program assistant, County Commissioners Association of Ohio

Year Started:
2001

Amanda Jones
Mike Kindell, CEBCO Senior Benefit Specialist

CEBCO Senior Benefit Specialist

Email:
mkindell@ccao.org
Phone:
(614) 220-0645
Fax:
(614) 229-4588
Responsibilities:

Create and present programs to members on health care benefits and informed consumerism
Analysis of medical and prescription benefit reports to identify trends
Quarterly review with member counties their claim experience
Consult with member counties on health insurance benefit design and strategy
Liaison between member and carriers for complex claim situations

Experience and Personal:

Native of Miami County
BS in Marketing, Miami University
Over 20 years experience in the health insurance industry
Account Executive, Anthem Blue Cross and Blue Shield
Licensed life and health insurance agent

Year Started:
2014

Mike Kindell
Jeff Knapp, CORSA Claims Supervisor

CORSA Claims Supervisor

Email:
jknapp@ccao.org
Phone:
(614) 220-0642
Fax:
(614) 220-0209
Toll-free:
(866) 455-8039
Responsibilities:

Supervisor, CORSA Claims Unit
Handles major claims and litigation on behalf of CORSA members
Advises and consults with members on claims related issues
Integrates claims management with CORSA loss control, underwriting and marketing

Experience and Personal:

Native of Franklin County
BA in International Studies and Developing Economies from The Ohio State University
Over 20 years of claims and risk management experience
Risk Manager, Ohio Health at Grant and Riverside Hospitals

Year Started:
2006

Jeff Knapp
John Leutz, Esq., Legislative Counsel

Legislative Counsel

Email:
jleutz@ccao.org
Phone:
(614) 220-7994
Fax:
(614) 221-6986
Responsibilities:

Legislative advocacy and member services in law enforcement, courts and corrections, other criminal justice issues, public safety, economic development, and land use
Liaison, CCAO Justice and Public Safety

Experience and Personal:

Native of Ottawa County
BA magna cum laude from Capital University
JD from Capital University Law School
Elected Mayor of Grandview Heights for 8 years, served on City Council for 6 years, and was a member of the Board of Zoning Appeals for 5 years and the Planning Commission for 10 years
Lobbyist, Ohio Township Association for over 20 years
Worked in the Ohio Senate for 8 years

Year Started:
2000

John Leutz
Katie Lininger, CORSA Senior Claims Representative

CORSA Senior Claims Representative

Email:
klininger@ccao.org
Phone:
(614) 220-0637
Fax:
(614) 220-0209
Toll-free:
(866) 455-8039
Responsibilities:

Handles claims and litigation on behalf of CORSA members
Integrates claims management with CORSA loss control and underwriting

Experience and Personal:

Born and raised in Van Wert County
BS from Wright State University in rehabilitation services
14 years of claims management experience, 13 of which have been serving CORSA members

Year Started:
2006

Katie Lininger
Tanya McComas, Administrative Assistant

Administrative Assistant

Email:
tmccomas@ccao.org
Phone:
(614) 221-5627,120
Fax:
(614) 221-6986
Responsibilities:

Administrative assistant
Receptionist
Maintains information management system
Assists with technical support
Prepares and assists with conference registration
Coordinates office calendar

Experience and Personal:

Native of Lawrence County

Year Started:
2001

Tanya McComas
Elizabeth Miller, Esq., CORSA Claim and Litigation Manager

CORSA Claim and Litigation Manager

Email:
emiller@ccao.org
Phone:
(614) 220-7989
Fax:
(614) 220-0209
Toll-free:
(866) 455-8039
Responsibilities:

Manages the CORSA property and liability program’s claims unit
Manages CCAO Workers' Comp Group Rating, Group Retro, and Excess Workers' Comp programs
Works with defense counsel and claims staff to protect the interests of CORSA member counties
Provides integration and coordination of claims with loss control, underwriting and marketing
Monitors and evaluates case reserves and authorizes settlements
Provides consulting services to CORSA member counties

Experience and Personal:

Born in Heidelberg, Germany and grew up in Cuyahoga County
BA in Political Science from Denison University
JD from American University, Washington College of Law
10 years experience working in county government in the areas of insurance, risk management, human resources, and employee benefits
6 years experience in the general practice of law

Year Started:
1998

Elizabeth G. Miller
Mary Jane Neiman, Public Relations Associate

Public Relations Associate

Email:
mjneiman@ccao.org
Phone:
(614) 220-7979
Fax:
(614) 221-6986
Responsibilities:

Manages CCAO conferences, workshops, seminars, training programs, and special projects
Monitoring underwriting policies and procedures
Edits the weekly County Information and Data Service newsletter and the annual CCAO Roster
Webmaster, CCAO website
Liaison to the National Association of Counties (NACo)

Experience and Personal:

Native of Barry County, Michigan and grew up in Mahoning County
Grants administrator, Ohio Department of Administrative Services
BA in Communications from Bowling Green State University

Year Started:
1984

Mary Jane Neiman
Kate Neithammer, CCAO Policy Analyst

Policy Analyst

Email:
kneithammer@ccao.org
Phone:
(614) 220-7996
Fax:
(614) 221-6986
Responsibilities:

Legislative advocacy and member services in health and human services, including Medicaid, children services, child support, workforce development, developmental disabilities, behavioral health, county hospitals and county homes
Liaison, CCAO Health and Human Services Committee

Experience and Personal:

Native of Hamilton County
B.A. in Social Work with a Minor in Psychology from Ohio University
B.S. in Interior Design from The Ohio State University
Manager, Government Relations, The Columbus Chamber of Commerce
Legislative aide, Ohio House of Representatives

Year Started:
2015

Kate Neithammer
Curtis Pratt, CORSA Claims Technician

CORSA Claims Technician

Email:
cpratt@ccao.org
Phone:
(614) 220-0636
Fax:
(614) 220-0209
Responsibilities:

Provides administrative support, data management and financial functions for the CORSA claims team
Provides customer service and technical support to CORSA members
Adjusts routine first and third-party claims

Experience and Personal:

Native of Erie County
B.S. in Journalism and Public Relations from Ohio University
Division Commander/District Staff Officer, U.S. Coast Guard Auxiliary
Marketing: Vibe Industries, York Risk Services Group, Cardinal Health,
Nationwide Better Health and Nationwide

Year Started:
2015

Curtis Pratt
Alison Redmond, CORSA Membership Services Manager

CORSA Member Services Manager

Email:
aredmond@ccao.org
Phone:
(614) 220-7991
Fax:
(614) 220-0209
Responsibilities:

Provides sales and support service to CORSA member counties and their local insurance agents

Experience and Personal:

Native of Allen County and raised in Franklin County
Clerk, Hocking County Commissioners
B.S. cum laude in accounting from Franklin University

Year Started:
2007

Alison Redmond
Adam Schwiebert, MPA, Policy Analyst

Policy Analyst

Email:
aschwiebert@ccao.org
Phone:
(614) 220-7981
Fax:
(614) 221-6986
Responsibilities:

Legislative advocacy and member services in agriculture and rural affairs
Liaison, CCAO Agriculture and Rural Affairs Committee

Experience and Personal:

Native of Henry County
Legislative liaison, Ohio Department of Taxation
Legislative aide, Ohio House of Representatives and Administrative aide, Ohio Senate
Research fellow, The Buckeye Institute for Public Policy Solutions
B.A. in Political Science from Ohio Northern University
M.P.A. from The Ohio State University

Year Started:
2018


Tori Sinclair, MPA, CHES, CEBCO Wellness Coordinator

CEBCO Wellness Coordinator

Email:
tsinclair@ccao.org
Phone:
(614) 220-0650
Fax:
(614) 229-4588
Responsibilities:

Assist counties in wellness program development, implementation and evaluation
Administer and oversee CEBCO wellness grant program
Conduct wellness assessments and provide recommendations to improve and expand upon wellness efforts
Liaison between county wellness coordinators to exchange information and provide support

Experience and Personal:

Native of Stark County
BS in Community Health Education, Kent State University
MPA, Cleveland State University
Certified Health Education Specialist (CHES)
Certified Worksite Wellness Specialist and Program Manager, National Wellness Institute
Member, Ohio Society for Public Health Education
Licensed in accident and health insurance

Year Started:
2012

Tori Sinclair
Cheryl Subler, Managing Director of Policy

Managing Director of Policy

Email:
csubler@ccao.org
Phone:
(614) 220-7980
Fax:
(614) 221-6986
Responsibilities:

Coordinates CCAO legislative program
Legislative advocacy and member services in personnel and labor relations, employee benefits, environment, and general local government issues
Liaison, CCAO General Government and Operations Committee

Experience and Personal:

Native of Darke County
Worked at Ohio Township Association addressing governmental relations and publications
Legislative Aide, Ohio House and Page, Ohio Senate
Past President, Ohio Lobbying Association
Bachelors degree from Miami University

Year Started:
1996

Cheryl Subler