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Staff

Meet the CCAO Staff

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Cheryl Subler, Executive Director

Executive Director

Email:
csubler@ccao.org
Phone:
(614) 220-7980
Fax:
(614) 221-6986
Responsibilities:

Overall responsibility for strategic planning and management of CCAO operations Coordinates CCAO legislative program Liaison, CCAO General Government & Operations Committee and Joint Committee on Administration of Elections

Experience and Personal:

Native of Darke County Worked at Ohio Township Association addressing governmental relations and publications Legislative Aide, Ohio House and Page, Ohio Senate Past President, Ohio Lobbying Association Bachelors degree from Miami University

Year Started:
1996
 

Brandy Allen, Accountant

Accountant

Email:
ballen@ccao.org
Phone:
(614) 220-0640
Fax:
(514) 221-6986
Responsibilities:

Assists with accounting and financial operations
Prepares invoices and tracks receipts

Experience and Personal:

Native of Miami County
Associate Degree in Accounting from Edison Community College
18 years of experience in corporate accounting

Year Started:
2016


Sherry Barbosky, CIC, CRM, CORSA Underwriting Manager

CORSA Underwriting Manager

Email:
sbarbosky@ccao.org
Phone:
(614) 220-7995
Fax:
(614) 220-0209
Responsibilities:

Issuance of program renewal each year
Monitor underwriting policies and procedures
Oversee CORSA’s reinsurers, brokers, and service providers
Assist with the CCAO Workers’ Compensation program

Experience and Personal:

Born in St. Louis County, Missouri and grew up in Delaware and Morrow counties
B.S. in Accounting from Franklin University
Former owner, Burrell Insurance, Inc.
Licensed property, casualty, life and health insurance agent

Year Started:
2010


Nedra Benson, Administrative Professional

Administrative Professional

Email:
nbenson@ccao.org
Phone:
(614) 221-5627
Fax:
(614) 221-6986
Responsibilities:


Front office assistant
Accounts receivables distribution
Mail and logistics coordinator
Webinar Support Coordinator
JLEC Filing Coordinator
IMS Maintenance & Report Generation

Experience and Personal:

Office administrator, Kiefner and Associates, Inc.
Academic assistant, Franklin University
Substitute teacher for ESOL (English for Speakers of Other Languages), Somali Bantu Community Association
Administrative assistant and retail account executive, ShoreBank

Year Started:
2018


Melissa Bodey, CBC, CEBCO Senior Benefit Specialist

CEBCO Senior Benefit Specialist

Email:
mbodey@ccao.org
Phone:
(614) 220-7997
Fax:
(614) 229-4588
Responsibilities:

Create and present programs to members on health care benefits and informed consumerism
Analysis of medical and prescription benefit reports to identify trends
Quarterly review with member counties their claim experience
Consult with member counties on health insurance benefit design and strategy
Liaison between member and carriers for complex claim situations

Experience and Personal:

Native of Franklin County
Over 20 years experience in the health insurance industry
Licensed life and health insurance agent
Animal rights activist

Year Started:
2005

Melissa Bodey
John Brownleee, Managing Director, Property and Casualty Insurance

Managing Director, Property and Casualty Insurance

Email:
jbrownlee@ccao.org
Phone:
(614) 220-7988
Fax:
(614) 229-0209
Responsibilities:

Manages the daily operations of the County Risk Sharing Authority (CORSA)
Secretary, CCAO Service Corporation

Experience and Personal:

Native of Defiance County
B.A. in Environmental Policy and Analysis from Bowling Green State University
Risk manager, County Risk Sharing Authority (CORSA)

Year Started:
2004


Debi Burnette, MA, CBP, CEBCO Enrollment and Billing Specialist

CEBCO Enrollment and Billing Specialist

Email:
dburnette@ccao.org
Phone:
(614) 220-0664
Fax:
(614) 229-4588
Responsibilities:

Employee enrollment and county premium billing process and monitoring
Main contact for enrollment and billing issues for the member counties
Software coordinator and trainer for the billing process

Experience and Personal:

Native of Guernsey County
BA summa cum laude from The Ohio State University
MA from California State University - Sacramento in English
Over 20 years experience in benefit programs
Licensed life and health insurance agent

Year Started:
2006

Debi Burnette
Thisbe Butcher, CPA, Finance Manager

Finance Manager

Email:
tbutcher@ccao.org
Phone:
(614) 220-7990
Fax:
(614) 221-6986
Responsibilities:

Manages all financial activities and cash transactions for CCAO, CORSA and CEBCO
Prepares financial statements and manages external audits for CCAO, CORSA and CEBCO
Coordinates and monitors budgets and investment activities of CCAO, CORSA and CEBCO

Experience and Personal:

Native of Cuyahoga County
BA cum laude from The Ohio State University
CPA since 2003

Year Started:
2003


Tricia Callihan, CORSA Program Assistant

CORSA Program Assistant

Email:
tcallihan@ccao.org
Phone:
(614) 220-7993
Fax:
(614) 220-0209
Responsibilities:

Provides underwriting support for CORSA program
Provides support to CORSA members and agents
Provides administrative support to the claims staff, loss control staff and managing director
Assist with the CCAO Worker’s Compensation Program

Experience and Personal:

17 years experience in the Insurance industry at USF&G, Indiana Insurance, Utica National and at the Dawson-Coleman Wallace agency
Duties: policy typist, insurance rater/coder, and underwriting assistant/loss control assistant

Year Started:
2003

Tricia Callihan
Wendy Dillingham, CBC, CEBCO Senior Benefit Specialist

CEBCO Senior Benefit Specialist

Email:
wdillingham@ccao.org
Phone:
(614) 220-7992
Fax:
(614) 229-4588
Responsibilities:

Create and present programs to members
Analysis of medical and prescription benefit reports
Quarterly review with member counties of their claim experience
Consult with member counties on health insurance benefit design and strategy
Liaison between member and carriers for complex claim situations

Experience and Personal:

Native of Cuyahoga County
Attended Ohio University majoring in English
Consultant, National Operations Training and Development, Anthem Blue Cross and Blue Shield
Account manager, Anthem Benefit Administration
Over 22 years experience in the health insurance industry
Licensed life and health insurance agent

Year Started:
2006


Albert Francis, CPCU, CORSA Senior Claims Representative

CORSA Senior Claims Representative

Phone:
(614) 220-0638
Fax:
(614) 220-0209
Toll-free:
(866) 455-8039
Responsibilities:

Handles major claims and litigation on behalf of CORSA members
Integrates claims management with CORSA loss control and underwriting

Experience and Personal:

Born in Lucas County and raised in Franklin County
BA in English from Denison University
MBA in Insurance Management from Boston University
Over 25 years of claims experience
Previously a claims adjuster, DPDHL Group

Year Started:
2017

Albert Francis
Robin Garrett, Administrative Professional

Administrative Professional

Phone:
(614) 220-0653
Fax:
(614) 221-6968
Responsibilities:

Standing Committee Liaison
Policy Administrative Support
Eblast Coordinator
Winter Conference Administrative Support
Support Office Manager and Boards’ Liaison

Experience and Personal:

Native of Miami County
Executive Assistant - Grottoes of North America
Executive Assistant – Atrium Centers, LLC
Executive Assistant  – Rite Rug Company

Year Started:
2019


James Hale, ARM-P, ARM-E, CORSA Risk Control Consultant

CORSA Risk Control Consultant

Email:
jhale@ccao.org
Phone:
(614) 246-1630
Responsibilities:

Provides regular loss control consultation visits with CORSA member counties and agencies
Review losses, identify trends, county operations, policies and procedures
Identify loss potential and propose risk control solutions to correct deficiencies

Experience and Personal:

Native of Venango County (Oil City), Pennsylvania
Bachelor degree from Edinboro University of Pennsylvania
Studied chemistry at Gannon University and Lakeland Community College
Associate in Risk Management, Risk Management for Public Entities and Associates in Risk Management-ERM certifications from the American Institute for Chartered Property Casualty Underwriters

Year Started:
2006


Frank Hatfield, Esq., CORSA Risk Manager

CORSA Risk Manager

Email:
fhatfield@ccao.org
Phone:
(614) 220-0639
Responsibilities:

Manages the daily operations of the County Risk Sharing Authority (CORSA)
Establishes and directs the risk control programming, services and incentives that are provided to CORSA members
Provides technical assistance and training to county elected officials and staff on property and liability risk management issues

Experience and Personal:

Native of Franklin County
Partner, Fishel, Hass, Kim, Albrecht and Downey LLP
Human resource related positions with Big Lots, The Longaberger Company, TRC Staffing and United Parcel Service
BS in human resources management and business administration, cum laude from Franklin University
Juris Doctorate, Order of the Curia from Capital University Law School

Year Started:
2018


Ken Hilty, CORSA Risk Control Law Enforcement Consultant

CORSA Risk Control Law Enforcement Consultant

Email:
khilty@ccao.org
Phone:
(614) 357-6966
Fax:
(614) 220-0209
Responsibilities:

Provide regular loss control consultation visits with CORSA member counties and agencies. Emphasis on law enforcement and jail liability.
Review losses, policies and procedures to identify trends
Identify loss potential and propose risk control solutions to correct deficiencies

Experience and Personal:

Native of Allen County, but lived most of his life in Hardin County
Over 29 years experience in law enforcement and corrections
Former chief deputy for Hardin County Sheriff's Office
OSU Lima/Lima Technical College. Major: Law Enforcement Technology
Ohio Peace Officer Training Academy. Basic Peace Officer certified.

Year Started:
2010


Jon Honeck, Ph. D., Senior Policy Analyst

Senior Policy Analyst

Email:
jhoneck@ccao.org
Phone:
(614) 220-7982
Fax:
(614) 221-6986
Responsibilities:

Legislative advocacy and members services in taxation and finance, human services, auditing and accounting, county budget procedures, county debt, purchasing, investment policy and general government legislation that impacts counties including transportation and infrastructure.
Liaison, CCAO Taxation and Finance Committee

Experience and Personal:

Native of Hamilton County
B.A. in Political Science from Miami University
Ph.D. in Political Science from the University of Wisconsin – Madison
Senior policy fellow, Greater Ohio Policy Center
Director of public policy and advocacy, The Center for Community Solutions

Year Started:
2017


Tim Hoverman, MCSE, Network Administrator

Network Administrator

Email:
thoverman@ccao.org
Phone:
(614) 221-5627,400
Fax:
(614) 221-6986
Responsibilities:

Assist staff with daily technical needs
Maintain network infrastructure resources
Management implement IT projects

Experience and Personal:

Native of Van Wert County
BA in Communication Technology from The Ohio State University
IT manager, Jeni's Splendid Ice Creams
Incident response specialist, The Ohio State University
Microsoft Certified Systems Engineer
Independent computer consultant

Year Started:
2015

Tim Hoverman
Andrew Johnson, Communications Coordinator

Communications Coordinator

Email:
ajohnson@ccao.org
Phone:
(614) 220-7986
Fax:
(614) 221-6986
Responsibilities:

Manages media relations and social media
Coordinates internal and external communications
Prepares outreach and public awareness materials

Experience and Personal:

Native of Van Wert County
BS in Journalism from Ohio University
Content manager, JP Morgan Chase Bank
Marketing coordinator/copywriter, CBCA Administrators, Inc.
Communications coordinator, Lutheran Social Services
Information assistant, Ohio University Public Relations

Year Started:
2014


Amanda Jones, CORSA Claims Representative

CORSA Claims Representative

Email:
ajones@ccao.org
Phone:
(614) 220-0636
Fax:
(614) 220-0209
Toll-free:
(866) 455-8039
Responsibilities:

Handles claims and litigation on behalf of CORSA members
Integrates claims management with CORSA loss control and underwriting

Experience and Personal:

Native of Franklin County
Program assistant, County Commissioners Association of Ohio

Year Started:
2001

Amanda Jones
Mike Kindell, Managing Director of Health and Wellness

Managing Director of Health and Wellness

Email:
mkindell@ccao.org
Phone:
(614) 220-0645
Fax:
(614) 229-4588
Responsibilities:

Manages the daily operations of County Employee Benefit Consortium of Ohio (CEBCO) Responsible for management and sales growth of CEBCO
Develops and manages relationships with CEBCO vendor partners

Experience and Personal:

Born in Mercer County. Grew up in Miami County
BS in Marketing, Miami University
Over 20 years experience in the health insurance industry
Account Executive, Anthem Blue Cross and Blue Shield
Licensed life and health insurance agent

Year Started:
2014

Mike Kindell
Jeff Knapp, CORSA Claims Supervisor

CORSA Claims Supervisor

Email:
jknapp@ccao.org
Phone:
(614) 220-0642
Fax:
(614) 220-0209
Toll-free:
(866) 455-8039
Responsibilities:

Supervisor, CORSA Claims Unit
Handles major claims and litigation on behalf of CORSA members
Advises and consults with members on claims related issues
Integrates claims management with CORSA loss control, underwriting and marketing

Experience and Personal:

Native of Franklin County
BA in International Studies and Developing Economies from The Ohio State University
Over 20 years of claims and risk management experience
Risk Manager, Ohio Health at Grant and Riverside Hospitals

Year Started:
2006

Jeff Knapp
John Leutz, Esq., Assistant Director

Assistant Director

Email:
jleutz@ccao.org
Phone:
(614) 220-7994
Fax:
(614) 221-6986
Responsibilities:

Legislative advocacy and member services in law enforcement, courts and corrections, other criminal justice issues, public safety, economic development, and land use
Liaison, CCAO Justice and Public Safety and Joint Committee on Administration of Elections

Experience and Personal:

Native of Ottawa County
BA magna cum laude from Capital University
JD from Capital University Law School
Elected Mayor of Grandview Heights for 8 years, served on City Council for 6 years, and was a member of the Board of Zoning Appeals for 5 years and the Planning Commission for 10 years
Lobbyist, Ohio Township Association for over 20 years
Worked in the Ohio Senate for 8 years

Year Started:
2000


Katie Lininger, CORSA Senior Claims Representative

CORSA Senior Claims Representative

Email:
klininger@ccao.org
Phone:
(614) 220-0637
Fax:
(614) 220-0209
Toll-free:
(866) 455-8039
Responsibilities:

Handles claims and litigation on behalf of CORSA members
Integrates claims management with CORSA loss control and underwriting

Experience and Personal:

Born and raised in Van Wert County
BS from Wright State University in rehabilitation services
14 years of claims management experience, 13 of which have been serving CORSA members

Year Started:
2006

Katie Lininger
Rachel Massoud, Policy Analyst

Policy Analyst

Email:
rmassoud@ccao.org
Phone:
(614) 220-7996
Fax:
(614) 221-6986
Responsibilities:

Legislative advocacy and member services in human services, workforce development and general government matters
Liaison, CCAO Human Services Committee and General Government & Operations Committee

Experience and Personal:

Native of Hamilton County
Legislative advocate, Ohio Municipal League
Senior legislative aide, Ohio Senate
B.A. magna cum laude from DePauw University

Year Started:
2018


Elizabeth Miller, Esq., CORSA Claim and Litigation Manager

CORSA Claim and Litigation Manager

Email:
emiller@ccao.org
Phone:
(614) 220-7989
Fax:
(614) 220-0209
Toll-free:
(866) 455-8039
Responsibilities:

Manages the CORSA property and liability program’s claims unit
Manages CCAO Workers' Comp Group Rating, Group Retro, and Excess Workers' Comp programs
Works with defense counsel and claims staff to protect the interests of CORSA member counties
Provides integration and coordination of claims with loss control, underwriting and marketing
Monitors and evaluates case reserves and authorizes settlements
Provides consulting services to CORSA member counties

Experience and Personal:

Born in Heidelberg, Germany and grew up in Cuyahoga County
BA in Political Science from Denison University
JD from American University, Washington College of Law
10 years experience working in county government in the areas of insurance, risk management, human resources, and employee benefits
6 years experience in the general practice of law

Year Started:
1998


Curtis Pratt, CORSA Claims Technician

CORSA Claims Technician

Email:
cpratt@ccao.org
Phone:
(614) 220-0636
Fax:
(614) 220-0209
Responsibilities:

Provides administrative support, data management and financial functions for the CORSA claims team
Provides customer service and technical support to CORSA members
Adjusts routine first and third-party claims

Experience and Personal:

Native of Erie County
B.S. in Journalism and Public Relations from Ohio University
Division Commander/District Staff Officer, U.S. Coast Guard Auxiliary
Marketing: Vibe Industries, York Risk Services Group, Cardinal Health,
Nationwide Better Health and Nationwide

Year Started:
2015

Curtis Pratt
Alison Redmond, CORSA Membership Services Manager

CORSA Member Services Manager

Email:
aredmond@ccao.org
Phone:
(614) 220-7991
Fax:
(614) 220-0209
Responsibilities:

Provides sales and support service to CORSA member counties and their local insurance agents

Experience and Personal:

Native of Allen County and raised in Franklin County
Clerk, Hocking County Commissioners
B.S. cum laude in accounting from Franklin University

Year Started:
2007


Adam Schwiebert, MPA, Policy Analyst

Policy Analyst

Email:
aschwiebert@ccao.org
Phone:
(614) 220-7981
Fax:
(614) 221-6986
Responsibilities:

Legislative advocacy and member services in agriculture and rural affairs
Liaison, CCAO Agriculture and Rural Affairs Committee

Experience and Personal:

Native of Henry County
Legislative liaison, Ohio Department of Taxation
Legislative aide, Ohio House of Representatives and Administrative aide, Ohio Senate
Research fellow, The Buckeye Institute for Public Policy Solutions
B.A. in Political Science from Ohio Northern University
M.P.A. from The Ohio State University

Year Started:
2018


Tori Sinclair, MPA, CHES, CEBCO Wellness Coordinator

CEBCO Wellness Coordinator

Email:
tsinclair@ccao.org
Phone:
(614) 220-0650
Fax:
(614) 229-4588
Responsibilities:

Manages the CEBCO Wellness Program
Serves as the day-to-day contact for counties in northern Ohio
Maintains relationships with CEBCO county officials
Fosters information sharing and networking
Maintains content on the CEBCO website

Experience and Personal:

Native of Stark County
B.S. in Community Health Education, Kent State University
M.P.A., Cleveland State University
Certified Worksite Wellness Program Manager, NWI
Certified Health Education Specialist, NCHEC
Member, Healthy Ohio Business Council & Ohio Society for Public Health Education
Licensed Accident and Health Agent

Year Started:
2012


Hannah Whiston, Wellness/Benefits Administrator

Wellness/Benefits Administrator

Email:
hwhiston@ccao.org
Phone:
(614) 220-0650
Fax:
(614) 229-4588
Toll-free:
(888) 757-1904
Responsibilities:

Oversight of the CEBCO Wellness Grant
Serves as the day-to-day contact for counties in southern Ohio
Maintains relationships with CEBCO county officials
Fosters information sharing and networking
Provides periodic administrative support to the CEBCO benefits team

Experience and Personal:

Native of Morrow County
B.A. in Public Health Education and a Minor in Sociology, Otterbein University
Member, Ohio Society for Public Health Education
Licensed in Accident and Health Agent

Year Started:
2018